Bruno asked:
Looking for feedback, suggestion, recommendations on my resume.
Can’t seem to land any interviews with it.
SUMMARY
Senior Network Specialist with more than 10 years experience in various aspects of information systems including security, monitoring and compliance, network administration, application development and implementation. Proven ability to manage all phases of network installation and administration. A highly respected team member with a demonstrated ability to learn and implement new technology. Exceptional technical-to-business communication skills; able to clearly explain technical subject matter to business owners and users.
PROFESSIONAL EXPERIENCE
ZENITH INSURANCE COMPANY, Woodland Hills, CA1996 to 2009
Senior Network Specialist(2008-2009)
End to end support in a diverse enterprise computing environment. Ensured computer hardware and the network infrastructure were properly maintained in an environment consisting of 19 locations and over 350 servers nationwide. Performed day to day administrative duties such as configuration, performance monitoring, user account creations/deletions, file permission, and group memberships. Built, configured and installed servers, networked printers and print servers based on company policy and standards.
•Monitored servers and various networked devices using Solar Winds and Insight Manager.
•Ran and created custom reports using Solar Winds.
•Demonstrated experience providing end-user support for large corporate applications in a networked environment.
•Documented internal IT procedures related to reviewing window server logs.
•Responsible for analyzing and writing weekly reports for server logs of core Zenith servers.
•Performed server support in an HP environment including but not limited to server builds, troubleshooting, patching and upgrades.
•Supported scan to file on OCE copier/printers.
Security Engineer I(2005-2008)
IT focused security and Sox compliance duties across 2 core datacenters and 19 remote sites. Implemented and supported Zenith’s Incident Management System for various departments utilizing Archer-Technologies’ SmartSuite Framework. Managed the organization and filing of key documentation; performing regular assessments of IT compliance and adherence to established policies and processes; supporting audits through the collection of required documentation. Performed annual and quarterly Vulnerability Assessments as needed on Web servers, Unix Servers, Window Servers, War Dialing, Wireless and Databases.
•Audit team member with recurring reports to both the CIO and head of Corporate Compliance
•Worked on a team to research, and implement a database vulnerability-scanning tool.
•Created and implemented a key database within Archer for tracking information related to network servers, databases and Zenith core application’s to assist Zenith’s Internal IT Auditors.
•Monitoring and reporting for SOX compliancy which involved building and executing security tests, and investigating exceptions generated from the following systems: Antivirus Activity Reports, NetIQ Security Reports, Tripwire file system integrity reports, Configuresoft Patch Reports, Employee & Temp Termination Reports, VPN Configuration & Security Reports, Active Account Reviews, Snort Reports and Guardium Database Activity Reports.
•Created and implemented report tracking system within Archer to track IT responses related to the weekly Monitoring and Compliance reports.
ZENITH INSURANCE COMPANY, Woodland Hills, CA (cont.)
Network Specialist(1996-2005)
Systems engineer focused on maintaining system uptime and availability across a diverse product set. Ensured computer hardware and the network infrastructure were properly maintained in an environment consisting of 15 locations and over 350 servers nationwide. Performed administrative duties such as user account creations/deletions, file permission, and group memberships. Built, configured and installed servers, networked printers and print servers based on company policy and standards.
•Exchange 5.5 Email Administrator for the Western Region providing support for Exchange servers at both network and user levels.
•Implementation and support of all Blackberry wireless devices and server for Western Region.
•Support for various server based applications – Legal Solutions Plus, Smart-Comp Mod Calc.
•Day to day administrative duties such as user account creations/deletions, file permission.
•Implemented scan to file on OCE copier/printers.
•Averaged the 2nd highest ticket close ratio across the corporate IT teams.
TECHNICAL EXPERTISE
•Solar Winds•GFI Languard•Blackberry Server/Devices•AppDetective Pro
•Insight Manager•Trip Wire•Win 2000/2003 Server•NetIQ
•MS Office Suites•Guardium•Exchange 5.5•Archer SmartSuite Frameworks
•Visio•Front Page•TCP/IP•SMTP
•POP3•SNMP•DHCP/ DNS
TRAINING
Archer-Technolog
